Q&A WITH BILLY STRACKMAN
How does your service stand out?
I am detail oriented, value my clients' time and understand their love and care for their home. I work on each home as if it is my own and understand that if a client is happy, it is an excellent reflection on my work. Because I have built my business on repeat clients, referrals and positive reviews, it is my aim to have satisfied customers on every job I am hired for.
What do you enjoy about the work you do?
I absolutely love talking through problems with clients, coming up with the best solution and then implementing what we discussed. This could be for a renovation, wall repairs and painting, or fixing broken items. And when the project is finished, the look on a happy client's face is very satisfying to me.
How did you get started doing this type of work?
I spent 20 years in banking and like many people in Brooklyn, I bought a home that was a "fixer upper". I took a room at a time and gutted it and ended up with a home that we loved. Our finished home was then flooded by Sandy and we needed to gut the first floor all over again. The silver lining was that it was a great opportunity to make design changes that we might not have made otherwise. After many years of experience, my wife suggested I go into the Handyman/Home Renovation field. I am so happy I did. I love what I do.
What advice would you give customers looking to hire a professional?
If you have a concern or question, you should always feel free to ask. If a potential contractor/ handyman is short or dismissive of your concerns before you hire them, that is unlikely to change after they have been hired. So find a contractor/handyman who is both skilled and genuinely interested in addressing your concerns so as the job progresses you feel like you can have an open dialogue. Also, if something goes wrong after the contractor/handyman leaves that was completely unexpected, you should feel free to call them back to take a second look. Some things do happen that couldn't be planned for, and you want someone who is eager to get it right even if that means a follow up visit.